Payment Policy

This Payment Policy outlines the methods of payment accepted on www.divinefoodshop.com and the terms under which transactions are processed by Divine Dairy Foods ("we", "us", or "our"). By placing an order, you agree to the terms described below.

1. Accepted Payment Methods
We accept the following secure payment options:

Debit/Credit Cards (Visa, Mastercard, Verve)

Bank Transfers

UPI Transfers

Cash on Delivery (COD) – available in select areas only

All transactions are processed in Indian Rupees

2. Secure Transactions
Payments made on our website are encrypted and processed through secure third-party payment gateways to ensure your data and financial information are protected.

We do not store any sensitive payment details such as card numbers or PINs.

3. Payment Confirmation
Once your payment is successful, you will receive an email or SMS confirmation along with your order details and invoice.

If you do not receive confirmation within 24 hours, please contact us immediately.

4. Failed or Declined Payments
If a payment fails or is declined by your bank or payment processor, your order will not be processed. 

You may retry using another method or contact your bank for assistance.

5. Cash on Delivery (COD)
Available for selected locations and order amounts.

Exact cash payment is required upon delivery; our delivery team may not carry change.

COD orders that are refused or not received may result in suspension of COD privileges for future orders.

6. Fraud Prevention
To prevent fraudulent transactions, we reserve the right to:

Request additional verification or documentation for suspicious orders.

Cancel orders or delay shipping if fraud is suspected.

7. Billing Inquiries
For any payment-related issues or billing inquiries, please contact:

Divine Dairy Foods
📧 Email: divinefoodshop@gmail.com
🌐 Website: www.divinefoodshop.com